BOOSTING PERFORMANCE OF PRODUCTION PERSONNEL THROUGH THE IMPLEMENTATION OF KAIZEN: A CONTINUOUS IMPROVEMENT APPROACH
Keywords:
Kaizen Culture, 5S, Employee Performance, Production WorkersAbstract
This study aims to analyze and explain the effect of implementing Kaizen work culture on improving the performance of production workers at PT. X. The research background is driven by operational problems such as work completion delays, time and cost waste, and suboptimal work quantity and quality due to low accuracy levels. The implementation of Kaizen culture based on the 5S concept (Seiri, Seiton, Seiso, Seiketsu, Shitsuke) is applied as a strategic solution to optimize operational efficiency. This study employs a quantitative associative approach with a sample of 30 production employees. Data collection was conducted through interviews, documentation, and Likert scale questionnaires. Data were analyzed using SPSS through validity, reliability, simple linear regression, correlation, coefficient of determination, and t-tests. The results showed that the Kaizen variable achieved a score of 94% (Very Good) and the Employee Performance variable reached 91.19% (Very Good). Statistical analysis proves that Kaizen work culture has a positive, strong, and significant effect on improving production workers' performance. Kaizen implementation is proven effective in minimizing waiting time waste, organizing workspaces, enforcing SOP discipline, and optimizing operational task punctuality.
Downloads
References
Achmad S Ruky, 2001, “Sistem Manajemen Kinerja. Panduan Praktis Untuk Merancang Dan Meraih Kinerja Prima”, Penerbit: PT. Gramedia Pustaka Utama, Jakarta.
Agusty Ferdinand. 2006. Metode Penelitian Manajemen : Pedoman Penelitian Untuk Skripsi, Tesis Dan Dissrtai Ilmu Manajemen. Semarang: Universitas Diponegoro.
Amini, C. A., & Hidayat, R. (2023). The influence of Kaizen culture, work discipline on productivity with implementation of employee performance at PT. Mandom Indonesia. Kontigensi: Jurnal Ilmiah Manajemen.
Andi Artono. 2010. Pengaruh Budaya Kerja Kaizen terhadap Kinerja Karyawan Koperasi SAE, Pujon. Malang: Jurnal Ilmiah Berkala Universitas Kadiri, Edisi Oktober 2009 – Januari 2010.
Bacal, R. (2002). Performance Management. Terjemahan oleh Surya Dharma & Yanuar Irawan. Jakarta: Gramedia Pustaka Utama.
Bacal, R. (2010). Performance Management: Performance Appraisal and Management. New York: McGraw-Hill.
Budihardjo, A. (2011). Organisational Culture: Budaya Organisasi. Jakarta: Prasetya Mulya Publishing.
Chan, F. T. S. (2003). Performance measurement in a supply chain. International Journal of Advanced Manufacturing Technology, 21(7), 534–548.
Darmawan, D. (2013). Prinsip-Prinsip Perilaku Organisasi. Surabaya: Pena Semesta.
Darsana, M. (2013). Pengaruh Budaya Organisasi Terhadap Kinerja Karyawan melalui Kepuasan Kerja dan Komitmen Organisasi. Jurnal Aplikasi Manajemen, 11(4), 688-696.
Dharma, A. (2014). Manajemen Penyeliaan. Jakarta: RajaGrafindo Persada.
Erlandy, I. M., Gunawan, B., Rojuaniah, R., & Nisa, P. C. (2025). Pengaruh prinsip Kaizen, efisiensi, dan disiplin kerja terhadap kinerja karyawan. Jurnal Research Ilmu Manajemen (JRIM) Widyakarya.
Ghozali, I. (2005). Aplikasi Analisis Multivariate dengan Program SPSS. Semarang: Badan Penerbit Universitas Diponegoro.
Ghozali, I. (2007). Aplikasi Analisis Multivariate dengan Program SPSS (Edisi ke-4). Semarang: Badan Penerbit Universitas Diponegoro.
Hardjosoedarmo, S. (2001). Total Quality Management. Yogyakarta: ANDI.
Imai, M. (2001). Gemba Kaizen: Pendekatan Akal Sehat untuk Manajemen Berbiaya Rendah. Jakarta: Pustaka Binaman Pressindo.
Imai, M. (2008). Kaizen: Kunci Sukses Jepang dalam Persaingan (Edisi Revisi). Jakarta: PPM.
Jonathan, S. (2008). Metode Penelitian Kuantitatif dan Kualitatif. Yogyakarta: Graha Ilmu.
Kasmir. (2016). Manajemen Sumber Daya Manusia (Teori dan Praktik). Jakarta: PT RajaGrafindo Persada.
Kinasih, G., & Al Banin, Q. (2023). Implementasi budaya Kaizen dan kreativitas karyawan dalam meningkatkan kinerja karyawan dengan motivasi kerja sebagai mediasi. Jurnal Ilmiah Manajemen dan Bisnis (JIMBis).
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., de Vet, H. C., & van der Beek, A. J. (2014). Construct Validity of the Individual Work Performance Questionnaire. Journal of Occupational and Environmental Medicine, 56(3), 331-337.
Kusumawati, I., Sutia, S., & Zuhri, S. (2026). The role of job satisfaction in linking transformational leadership, Kaizen culture, and public-sector employee performance. Journal of Accounting, Management and Economics Research (JAMER).
Mangkunegara, A. A. A. P. (2011). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.
Moeheriono. (2014). Pengukuran Kinerja Berbasis Kompetensi (Edisi Revisi). Jakarta: Rajawali Pers.
Moorhead, G., & Griffin, R. W. (2009). Perilaku Organisasi: Manajemen Sumber Daya Manusia dan Organisasi. Jakarta: Salemba Empat.
Muliyawati. (2015). Analisis Faktor-Faktor yang Mempengaruhi Budaya Kaizen dalam Perusahaan Manufaktur. Jurnal Manajemen Operasional, 7(2), 112-125.
Permana, H. R., Hadiyati, E., & Mulyono, S. (2021). Pengaruh budaya Kaizen terhadap kinerja karyawan melalui motivasi internal dan disiplin kerja. Jurnal Sosial Teknologi.
Prabowo, A., Wahyuni, E. S., Tanjung, Y., Wijaya, M. R., & Adam, A. A. (2025). Manajemen Pemasaran (Strategi Pemasaran Era Digital: Menguasai Tren dan Teknologi Sebagai Konsep Baru Meningkatkan Penjualan). Serasi Media Teknologi.
Priansa, D. J. (2014). Perencanaan dan Pengembangan SDM. Bandung: Alfabeta.
Reza. (2010). Pengaruh Kinerja Karyawan Terhadap Produktivitas Perusahaan. Jakarta: PT Bumi Aksara.
Rivai, V. (2004). Manajemen Sumber Daya Manusia untuk Perusahaan: Dari Teori ke Praktik. Jakarta: PT RajaGrafindo Persada.
Robbins, S. P. (2006). Perilaku Organisasi (Edisi Bahasa Indonesia). Jakarta: PT Indeks Kelompok Gramedia.
Ruky, A. S. (2001). Sistem Manajemen Kinerja. Jakarta: Gramedia Pustaka Utama.
Sedarmayanti. (2003). Good Governance (Kepemerintahan Yang Baik) dan Manajemen Pelayanan Publik. Bandung: Mandar Maju.
Siagian, S. P. (2000). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.
Simamora, H. (2006). Manajemen Sumber Daya Manusia (Edisi ke-3). Yogyakarta: STIE YKPN.
Simanjuntak, P. J. (2005). Manajemen dan Evaluasi Kinerja. Jakarta: Lembaga Penerbit FE UI.
Sugian, A. (2006). Kamus Manajemen Mutu. Jakarta: Gramedia Pustaka Utama.
Sugiyono. (2012). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Suwondo, A. (2012). Penerapan Budaya Kerja 5S/5R dalam Meningkatkan Efisiensi Kerja. Jakarta: Rineka Cipta.
Tangkilisan, H. N. S. (2005). Manajemen Publik. Jakarta: PT Grasindo.
Wellington, P. (1998). Kaizen Strategies for Successful Leadership: How to Empower High-Performance Teams. London: Pitman Publishing.
Wibowo. (2011). Manajemen Kinerja (Edisi ke-3). Jakarta: PT RajaGrafindo Persada.
Widagdho. (2004). Budaya Kerja dan Produktivitas Organisasi. Jakarta: Penerbit Erlangga.
Wirawan. (2009). Evaluasi Kinerja Sumber Daya Manusia: Teori, Aplikasi, dan Penelitian. Jakarta: Salemba Empat.
Hafizh, M., Ramansyah, F. P., & Maulida, C. Z. (2024). The Effect Of Economic Growth And Inflation On Foreign Direct Investment (Fdi) In Asean Countries. Journal of Accounting Research, Utility Finance and Digital Assets, 3(2), 274-279.
Ilham, R. N., & Ramansyah, F. P. (2024). Financing Efficiency Analysis Using Data Envelopment Analysis (Dea) Approach At Bank Aceh Syariah. Journal of Accounting Research, Utility Finance and Digital Assets, 3(2), 249-254.
Ilham, R. N., Sinta, I., Ramansyah, F. P., Sembiring, P. M., & Ramadani, D. OPTIMIZING CAPITAL MANAGEMENT STRATEGIES TO INCREASE COMPANY COMPETITIVENESS IN THE GLOBAL MARKET.
Ilham, R. N., Sinta, I., Ramansyah, F. P., Riansyah, E., & Fauzi, H. S. POLICY MONETARY IN INDONESIA.
Ilham, R. N., Bate'e, M. M., & Ramansyah, F. P. (2026). Phenomenological Study Of Carbon Emission Disclosure, Profitability And Environmental Performance In Improving Stock Returns Of energy Sector Companies In Big Four Asean Countries. Calitatea, 27(212), 509-523.
Ilham, R. N., Sinta, I., Ramansyah, F. P., Alsura, T., & Hidayat, T. MANAGEMENT OF COMMERCIAL BANKS AND INDONESIAN SHARIA BANKING.
Juanda, R., Ilham, R. N., Ramansyah, F. P., & Multazam, M. (2024). The Role Of Digital Asset Investment In Country Economic Growth. Journal of Accounting Research, Utility Finance and Digital Assets, 3(2), 211-217.
Khaddafi, M., Hilmi, R. N. I., Ramansyah, F. P., & Murhadi, T. ADOPTION OF ERP (ENTERPRISE RESOURCE PLANNING), CLOUD COMPUTING, AND BLOCKCHAIN PROMOTES TRANSPARENCY AND EFFICIENCY OF FINANCIAL GOVERNANCE IN STATE-OWNED ENTERPRISES IN INDONESIA.
Mawaddah, I., Ramansyah, F. P., Siregar, P. W. A., Lista, W. M., & Maharani, D. (2026). ANALYSIS OF INVESTMENT OPPORTUNITIES AND CHALLENGES IN THE TELECOMMUNICATIONS SECTOR IN INDONESIA FROM AN INVESTMENT AND PORTFOLIO MANAGEMENT PERSPECTIVE. Global Economics Research and Actual Management, 3(2), 178-189.
Ramansyah, F. P., Salsabila, R., Lubis, F. Y., Jannah, M. M., & Listyaningtias, H. (2025). Analisis Laporan Keuangan PT Essa Industries Indonesia Tbk Tahun 2023. Zona Manajerial: Program Studi Manajemen (S1) Universitas Batam, 15(1), 1-8.
Ramansyah, F. P., Idhami, R., & Saragih, M. M. S. (2025). ENERGY DEMAND, INCENTIVE POLICIES, AND RENEWABLE ENERGY PRODUCTION: EVIDENCE FROM SOUTH AFRICA. Global Economics Research and Actual Management, 2(1), 18-25.
Ramansyah, F. P., Idhami, R., Aryantie, A., & Rizka, L. S. (2025). Analysis of Human Resource Management Strategy at Angkringan D'Legend Coffee UMKM. Journal of Accounting Research, Utility Finance and Digital Assets, 3(4), 397-400.
Ramansyah, F. P., Husaini, H., Jummaini, J., & Wardhiah, W. (2023, December). Determination Of Firm Value In The Consumer Cyclicals Sector Listed On The Indonesia Stock Exchange. In Proceedings of International Conference on Finance Economics and Business (ICOFEB) (Vol. 1, pp. 0033-0033).
Ramansyah, F. P., Salsabila, R., Lubis, F. Y., Jannah, M. M., & Listyaningtias, H. (2025). Analisis Laporan Keuangan PT Essa Industries Indonesia Tbk Tahun 2023. Zona Manajerial: Program Studi Manajemen (S1) Universitas Batam, 15(1), 1-8.
Ramansyah, F. P., Tunnur, M., & Idhami, R. (2025). MINI RESEARCH OF UMKM SURABAYA CHICKEN GREAT RESTAURANT (BUSINESS CAPITAL). Journal of Accounting Research, Utility Finance and Digital Assets, 3(4), 412-416.
RAMANSYAH, F. P. (2025). DAMPAK PENGUNGKAPAN EMISI KARBON, INOVASI HIJAU, ENVIRONMENTAL SOCIAL GOVERNANCE (ESG), EKOEFISIENSI, DAN KINERJA LINGKUNGAN TERHADAP NILAI PERUSAHAAN (STUDI EMPIRIS PADA PERUSAHAAN SEKTOR BASIC MATERIAL DAN ENERGY) (Doctoral dissertation, Universitas Malikussaleh).
Mahenrato, V., Hidayat, M. F., & Ramansyah, F. P. (2025). Analysis of Human Resource Management at Nasari Syariah Savings and Loan Cooperative, Lhokseumawe. Journal of Accounting Research, Utility Finance and Digital Assets, 4(1), 401-406.
Multazam, M., Ramansyah, F. P., & Idhami, R. (2024). CARBON TAXITION, ENERGY TRANSITION, AND SOCIAL INEQUALITY: EVIDENCE FROM BRICS COUNTRIES. Global Economics Research and Actual Management, 1(2), 82-90.
Multazam, M., Ilham, R. N., & Ramansyah, F. P. THE EFFECT OF FINANCIAL LITERACY, FINANCIAL PLANNING, AND FINANCIAL CONTROL ON THE FINANCIAL PERFORMANCE OF MSMES WITH THE ADOPTION OF DIGITAL FINANCIAL TECHNOLOGY AS A MODERATING VARIABLE IN LHOKSEUMAWE CITY.
Saharuddin, M. A., Ilham, R. N., & Ramansyah, F. P. INFLUENCE, INVESTMENT AND GDP TO LEVEL OPEN UNEMPLOYMENT IN INDONESIA THE EFFECT OF INVESTMENT AND GDP ON THE OPEN UNEMPLOYMENT RATE IN INDONESIA.
Sinta, I., Ilham, R. N., Multazam, M., & Ramansyah, F. P. (2024). Solvability Ratio To Bond Rating In The Company Pt. Adhi Commuter Properties And Subsidiaries In 2021-2022 Listed On The Indonesian Stock Exchange (BEI). Journal of Accounting Research, Utility Finance and Digital Assets, 2(4), 154-159.
Sinta, I., Ilham, R. N., Muttagien, M., Juanda, R., Ramansyahs, F. P., & RAMANSYAHS, F. P. (2025). The Effect of Working Capital Management and Leverage on the Value of Manufacturing Companies Listed on Big Four ASEAN Country Stock Exchange: Special Report on Simultaneous General Elections. Calitatea, 26(208), 204-213.
