PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR AMONG EMPLOYEES OF PT TEUPIN LADA IN EAST ACEH
Keywords:
organizational citizenship behavior, organizational commitment, palm oil industry, transformational leadershi, work-life balanceAbstract
This study examines the associations of transformational leadership, work-life balance, and organizational commitment with organizational citizenship behavior (OCB) among employees of PT Teupin Lada, a palm oil processing company in East Aceh, Indonesia. A cross-sectional questionnaire survey yielded 97 usable responses. Thirty items measured the four constructs on five-point agreement scales. Composite scores were reconstructed from the item-level response tabulations printed in the thesis appendix before ordinary least squares estimation. Transformational leadership was positively associated with OCB (B = 0.528, p < .001), as was organizational commitment (B = 0.418, p = .008). Work-life balance had a positive coefficient but did not reach statistical significance (B = 0.241, p = .063). The model explained 54.6% of the variation in OCB, with an adjusted R² of .531. Sensitivity analysis retained the leadership finding, while the commitment association remained just below the .05 threshold with HC3 standard errors. These findings support attention to supervisory practices and employee attachment while indicating that work-life balance requires further investigation as an independent predictor. The results describe associations within one company and do not establish causal effects.
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