IPLEMENTATION OF UI/UX DESIGN FOR A ONE-WAY-TO-GO DELIVERY SYSTEM - SICEPAT HACKATON CHALLENGE

Abstract

The SiCepat Hackathon Challenge is a collaborative start-up activity in building an application ecosystem that aims to support system updates to become more efficient and support the growth of digital businesses in accordance with market needs in the field of logistics technology to accelerate the delivery process of goods based on consumer needs. The main problem in the traditional delivery system is the lack of ability to determine the optimal delivery and pick-up location. Many couriers have to travel long distances simply because the system is unable to find the closest pickup point from the courier's position. As a result, delivery times are inefficient, and operational costs increase. In addition, an unclear commission system often causes dissatisfaction among couriers because it does not represent the effort and time they put in. Problem solving uses the Design Process with a Design Thinking method approach to study user needs. In the Design Thinking process, there are several stages such as Empathize, Define, Ideate, Prototype, and Test. There is also a Design System process to help determine the component requirements in the design interface that can be used for reusable purposes with the Atomic's Design approach. In the validation or testing stage of the feature development results, the final result of this development plan is to provide features for selecting a warehouse for picking goods, destination locations, a commission system, deposits, withdrawals, and shipping history. The final results of the Usability Testing with Usability Metrics using SEQ (Single Ease Question) obtained a score of 6 (out of 7 points), this is interpreted as Passing for each testing criterion carried out by the user.