THE INFLUENCE OF JOB TRAINING, INTERNAL COMMUNICATION AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE AT PT. GRAMEDIA GAJAH MADA MEDAN
Keywords:
Job Training, Internal Communication, Work Disicipline, Employee PerformanceAbstract
This study aims to examine and analyze the influence of job training, internal communication, and work discipline on employee performance at PT. Gramedia Gajah Mada Medan, both partially and simultaneously. A quantitative method with a causal-associative approach was employed. The study population consisted of all 32 employees at PT. Gramedia Gajah Mada Medan, with sampling conducted via purposive sampling (including all 32 employees, excluding the Store Manager). Data collection techniques included literature review, observation, interviews, and the distribution of questionnaires (using a Likert scale). Data analysis involved instrument testing (validity and reliability), classical assumption testing (normality, multicollinearity, and heteroscedasticity), multiple linear regression analysis, hypothesis testing (t-test and F-test), and the coefficient of determination, utilizing SPSS version 26 software.
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