ANALYSIS OF PUBLIC PERCEPTION OF THE QUALITY AND ACCESS TO CLEAN WATER IN SEI RAJA SUBDISTRICT, TANJUNG BALAI CITY
Main Article Content
Yoppie Prayoga S
Cut Nuraini
Abdi Sugiarto
This study aims to analyze public perceptions of the quality and accessibility of clean water services in Sei Raja Village, Tanjungbalai City. The approach used is a qualitative approach with data collection techniques through in-depth interviews, field observations, and documentation. The results of the study indicate that most people still complain about the condition of clean water used daily. The main problems felt by the community are the quality of water which is still colored, smelly, and tasteless, as well as the unequal access to clean water services, especially in areas far from the main distribution network. In addition, technical constraints such as limited infrastructure, distance to water sources, and service capacity also affect public satisfaction. The community has high hopes for the improvement of clean water services, both in terms of quality and distribution reach, as well as the active involvement of the government and community in participatory water management.
Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry and research design: Choosing among five approaches (4th ed.). SAGE Publications.
Fitriani, D., Ramadhan, R., & Astuti, W. (2020). Analisis capaian standar pelayanan minimal air bersih di perkotaan. Jurnal Pembangunan Wilayah dan Kota, 16(3), 112–119. https://doi.org/10.14710/pwk.v16i3.27489
Kementerian Kesehatan Republik Indonesia. (2019). Peraturan Menteri Kesehatan No. 32 Tahun 2017 tentang Standar Baku Mutu Kesehatan Lingkungan dan Persyaratan Air untuk Keperluan Higiene dan Sanitasi.
Lubis, M., & Hermawan, R. (2020). Persepsi masyarakat terhadap pelayanan air bersih di kawasan perkotaan. Jurnal Sosial dan Pemerintahan, 6(1), 45–53. https://doi.org/10.31289/jsp.v6i1.3983
Miles, M. B., Huberman, A. M., & Saldaña, J. (2019). Qualitative data analysis: A methods sourcebook (4th ed.). SAGE Publications.
Moleong, L. J. (2021). Metodologi penelitian kualitatif (Edisi revisi). PT Remaja Rosdakarya.
Purnama, D., & Arifin, R. (2019). Ketimpangan akses air bersih di permukiman perkotaan. Jurnal Sumber Daya Air, 15(1), 21–30. https://doi.org/10.33369/jsda.v15i1.8546
Riswanto, D., & Nugraheni, M. (2021). Kualitas air bersih dan dampaknya terhadap kesehatan lingkungan: Studi persepsi masyarakat. Jurnal Kesehatan Lingkungan, 20(2), 98–105. https://doi.org/10.14710/jkl.20.2.2021.98-105
Sugiyono. (2019). Metode penelitian kualitatif, kuantitatif dan R&D. Alfabeta.
World Health Organization. (2020). Guidelines for drinking-water quality: Fourth edition incorporating the first addendum. WHO Press.
Yin, R. K. (2020). Qualitative research from start to finish (2nd ed.). The Guilford Press.
